Mental Health

Mandy Kloppers

Transport service for individuals with mental health issues

Dealing with mental health patients can be challenging and travel can often cause upset amongst various patients with it regularly being uncomfortable, stressful, and potentially trauma-inducing. EMA transport provide a vital service for vulnerable individuals with mental health issues who need transport.

Their professional service emphasises the importance of care and safety of patients and they have designed their transport vehicles to support this. Not only do they have the appropriate medical equipment on board to deal with potential issues, but they also include distraction materials to make the journey easier for those that need it. Patients can colour, watch movies, listen to music, all in aid of making the journey better for them to deal with.

Examples of transport service for individuals with mental health issues

EMA’s expertise extends to:

Conveying people detained under the Mental Health Act 1983: Patients detained under the mental health act may need a service to transport them to appointments, hospitals, etc They make sure you get there safely and in a comfortable environment.

Safely removing patients from hospital wards: Patients who are physically resisting and consequently need to be sectioned may need extra care. That’s where EMA comes in; they ensure the patient is relaxed and secure, providing a smooth and efficient conversion.

Helping approved mental health professionals to carefully remove patients from their homes: When patients are physically resisting after being detained under the mental health act, it’s important they’re treated with compassion. EMA Transport will securely provide patient-focused transportation service from home to their destination.

Transfers from police custody suites to hospitals: Delays when transporting a patient from police custody to the hospital can cause unnecessary distress; that’s why EMA are carefully and securely transport patients in a time-efficient manner.

Easily transporting recumbent patients: With the help of stretchers and bespoke vehicles, EMA Transport will safely and securely transport patients with additional needs, allowing for a more comfortable and relaxed journey.

Providing a secure environment for relocations to and from prison: It’s essential that all patients feel comfortable and are treat with care. EMA’s staff are highly trained with years of experience to ensure each patient is appropriately looked after while travelling with them.

Assisting with Court of Protection cases and writing transitional plans to assist social workers with the safe and secure removal of patients from their homes. As you can see, there are many ways that EMA provides a reliable transport service for individuals with mental health issues.

EMA offers a transport service for individuals with mental health issues as well as for all age groups. They are CQC registered and this means we can provide transport for elderly patients who may have additional needs, right down to young children and babies needing extra support. They make sure all of our patients receive the very best care whilst travelling with us.

Transport for non-emergency patient services

As well as providing transport for mental health-related cases, EMA Transport also provides a safe, professional, and secure Non-emergency Patient Transport Service for all patients. Individuals who are unable to travel on public transport can use EMA’s services.

These include (but are not limited to):

Outpatients appointments


Planned admissions and discharges

Inter-hospital transfers

EMA also stock the appropriate medical equipment onboard their transport vehicles to deal with any potential issues as well as distraction materials to make the journey less stressful. For example:

Ad-hoc journeys

Shift cover

National coverage

Private bookings


If you require a safe and secure patient transport service, our experienced team and bespoke ambulances are on hand to help. If you’re looking to enquire about pricing or availability, contact EMA today on:

0800 634 1478 and choose option 3.  OR CLICK HERE TO BOOK

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